Promotional Products Glossary of Terms & Charges

ART CHARGES

Art preparation charge includes imprint layout, product FPO presentation, one (1) submittal round, one (1) revision round and prepress.
COST: $125.00

PREPROPROOF

Pre-production product proof for approval prior to full order production. A physical proof will be produced and shipped to your location for review and approval. Upon approval, the order will move into full production.

NOTE: These CAN be waived by a client, with a PRE-PRODUCTION PROOF waiver clause.
COST: $125.00+ (Depending on the cost of the product)

SETUP CHARGES

Setup Charges apply to any fees needed to set up an initional promotional product order. Usually re-orders within a certain time frame either have reduced or waived setup fees.
COST: Varies

DESIGN CHARGES

Design Charges apply to any project requiring layout, graphic, and / or print design
COST: Varies

EPROOF

Electronic proofing process which allows you to review layout, imprint, color, sizing, etc of your order. Upon approval of the EPROOF and SALES ORDER, the project is moved directly into production.
COST: FREE

OVER/UNDERRUNS

Due to the nature of the manufacturing process, some factories reserve the right to under or over ship an order by a certain percentage. You will only be billed for the exact quantity you receive.
COST: Varies (Depending on Over / Underrun)

EXACT-QTY

Exact Order Quantity: Spme orders may qualify for an exact quantity run at an EOQ fee.
COST: Varies

IN-SHIP

When items need to ship to the HGX Offices for storage and / or fulfillment, this charge applies.
COST: Varies

OB-SHIP

Outbound Shipping. A close shipping estimate based on today's carrier rates. If after your entire order is produced and shipped and there is an outstanding amount due, we will bill the balance separately
COST: Varies

DIGITIZE

Embroidery file digitization. The converting of a digital image file into an embroidery ready file usable by apparel decorators.
COST: Varies (Depending on final stitch count)

PMSMATCH

Some suppliers require a charge to exactly match your brand's PMS (Pantone) color value on a promotional product.
COST: Varies
This season reminds us of what matters most: the people we work with, the trust you place in us, and the relationships that make our work meaningful. To our clients, team members, and partners, thank you for your trust and for being at the heart of what matters most to us.
Wishing you a Thanksgiving full of warmth, joy, and moments that truly matter.
🍁 🍁 🍁 🍁
~ Our office will be closed on Thursday the 27th and Friday the 28th in celebration of the Thanksgiving holiday. ~
We recognize and thank those whose bravery safeguards our freedoms. Thank you, Veterans, for your service.
.
.
#HonoringOurVeterans  #thankyouforyourcourage #Strength #Sacrifice #AmericaStrong
Celebrating the Things That Connect Us
 
Today, we recognize President’s Day, a moment to reflect on the history that connects us all. It’s also a time to pause and remember the many things we share—family, friendship, community, and the everyday experiences that unite us as neighbors, colleagues, and friends. May this day serve as a reminder that we are bound not just by a common past, but by the values and connections that bring us together. 
.
.
#PresidentsDay  #StrongerTogether #CelebratingConnections #AmericaStrong #hgxcreative
✨ What’s New? What’s Hot? ✨
Our curated promo merch picks for 2025 are here! Check out HGX’s New & Notable 25 for '25 and bonus Crazy Eight to find fresh inspiration for your next project, and a few laughs, too.
👉 Click the link in our bio to explore!

.
.
.
#HGX #HGXCreative #BuildingBrands #PoweredbyPromotions #BrandBuilding #CreativeMarketing #PromotionalProducts #HGXNewAndNotable
SET YOUR SALES TEAM UP FOR SUCCESS

Sales kickoff meetings are more than just events—they’re an opportunity to energize your team and set the stage for the year ahead. With Q1 days away, it’s a good time to start thinking about what will leave an impact.

Consider these essentials for a memorable and impactful kickoff:

• Materials that bring focus and motivation.
• Giveaways they’ll actually use and appreciate.
• Presentations that get everyone on the same page and excited to move forward.

Let’s make it happen.

CONNECT WITH US ABOUT YOUR SALES MEETINGS 👉 hgxcreative.com/contact
.
.
.
#SalesKickoff #MotivateYourTeam #SalesSuccess #MeetingPlanning #TeamAlignment
#DriveResults #SalesLeadership #Q12025 #HGX #hgxcreative
CHECK IT OUT 👉🏼 Hgxcreative.com/create-custom 🔥🔥🔥
When your brand initiatives demand something extraordinary, HGX creates custom products that turn heads. Whether it’s a marketing campaign, a standout event, or an unforgettable employee program, we deliver tailored solutions that stand out—because sometimes, only custom will do.

Ready to see what’s possible? Visit us at Hgxcreative.com/create-custom. 🚀
.
.
.
#CustomByHGX #ThinkCustom #CreateCustom #UniqueByDesign #StandOutWithHGX #CustomMerchThatWorks